Returns & Refunds policy

Orders may be canceled only before production begins. Once production has started, orders may not be canceled, returned, or refunded.

Refunds or replacements, if any, are issued solely at the discretion of Velez 3D Shop.

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If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@velez3dshop.com.

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Due to the inherent characteristics of 3D printing and the variations in display technology, colors may appear slightly different in person compared to how they look on your computer or phone screen. Factors such as lighting, material type, and screen calibration can all influence the final appearance of the color.